Assistant Venue Manager / In-Room Dining - Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Venue Manager supports the daily operation of In-Room Dining, ensuring prompt, accurate and polished service for hotel guests. Responsibilities typically include supervising associates, coordinating orders with the kitchen, managing service standards, handling guest requests and complaints, monitoring inventory and costs, and supporting training and scheduling. Candidates should have hotel or restaurant supervisory experience, strong English communication skills, professional presentation and a guest-focused attitude. Experience with luxury hospitality, point-of-sale systems and food-safety procedures is advantageous. The successful candidate is expected to lead by example, remain calm during busy periods, work flexible shifts including nights, weekends and holidays, and maintain Marriott and Luxury Collection standards.

About the employer

Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok, is an upscale five-star hotel located near Sukhumvit Road and Asok, one of Bangkok’s major business, shopping and entertainment districts. The hotel operates under Marriott International’s Luxury Collection brand, which features distinctive properties with strong local character and highly personalized service. Its facilities include guestrooms and suites, restaurants and bars, in-room dining, meeting spaces, wellness services and other premium guest amenities. The property serves international leisure travelers, corporate guests, groups and long-stay visitors. Employees work in a polished, multicultural hospitality environment where attention to detail, discretion, teamwork and genuine Thai service are important. Benefits may include meals, uniforms, training, service charge, staff rates and other benefits, depending on the employment package and hotel policy.

Working in Thailand

Thailand offers hospitality opportunities in Bangkok, Phuket, Koh Samui, Krabi, Pattaya and other resort destinations. Common roles include food and beverage, front office, housekeeping, culinary, spa, sales and hotel management. The culture values politeness, respect, patience and a friendly service style; learning basic Thai phrases is helpful. Lifestyle ranges from busy urban living in Bangkok to relaxed coastal communities, with generally affordable food and transport, although resort housing can be costly. Foreign nationals normally need a Non-Immigrant B visa and a work permit arranged with employer support before legally working. Requirements vary by nationality and position, and applicants should confirm details with the Thai embassy and employer. Relocation planning should include accommodation, health insurance, banking, tax registration and local transport. Thailand’s tropical climate, excellent cuisine and welcoming communities make it attractive, but heat, traffic and seasonal tourism demands should be considered.