Food and Beverage Guest Service Assistant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food and Beverage Guest Service Assistant supports daily restaurant and bar operations at Sheraton Resort & Spa Tokoriki Island Fiji. Duties typically include welcoming guests, taking and serving orders, setting and clearing tables, maintaining cleanliness, processing payments, and supporting smooth service during busy periods. Candidates should have a friendly, professional manner, good communication skills, attention to detail, and a genuine interest in hospitality. Previous food and beverage or customer-service experience is helpful, although training may be provided. The role requires flexibility to work weekends, public holidays, split shifts, and changing schedules. Candidates should be physically fit, reliable, well presented, able to work within a team, and comfortable living and working in a remote island resort environment.

About the employer

Sheraton Resort & Spa Tokoriki Island Fiji is a luxury beachfront resort located on Tokoriki Island in Fiji’s Mamanuca Islands. It forms part of Marriott International’s global portfolio of hotels and resorts, a major hospitality company operating thousands of properties worldwide. The resort focuses on relaxing island holidays, offering accommodation, restaurants, bars, spa services, water activities, and event facilities. Its guests include international leisure travelers, couples, families, and groups seeking a tropical Fijian experience. Employees work in a multicultural environment where warm service, professionalism, teamwork, and attention to guest needs are highly valued. Because the property is on a remote island, staff commonly live on-site or nearby and may receive meals, accommodation, transport assistance, uniforms, training, and access to resort facilities depending on the employment package.

Working in Fiji

Fiji offers employment opportunities in resorts, hotels, restaurants, tourism, marine activities, retail, construction, education, healthcare, and public services. Hospitality jobs are particularly common in the Mamanuca and Yasawa Islands, Nadi, Denarau, Coral Coast, and Suva. Fijian culture emphasizes respect, community, hospitality, family, and village traditions; modest dress and appropriate behavior are important outside resort areas. Island life is beautiful but slower-paced, with beaches, snorkeling, boating, village visits, and outdoor activities. Remote resort work may involve limited shopping, internet access, medical services, and transport, so planning and budgeting are important. Foreign nationals generally need an approved work permit before starting employment; employers usually provide guidance, while passports, contracts, health checks, and police-clearance documents may be required. Relocating staff should confirm accommodation, meals, transport, insurance, leave, salary, and permit responsibilities before accepting an offer.