Attendant-Loss Prevention

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Loss Prevention Attendant helps protect guests, employees, hotel property and company assets. Responsibilities typically include monitoring CCTV and access points, conducting patrols, responding to incidents, preparing reports, supporting emergency procedures, and assisting with investigations. Candidates should be observant, physically fit, dependable and able to remain calm under pressure. Previous experience in hotel security, loss prevention, military or law enforcement is useful, while knowledge of basic safety, incident reporting and emergency response is an advantage. The role requires professional communication, discretion, integrity and willingness to work rotating shifts, including nights, weekends and public holidays. Indonesian language skills are generally expected, with basic English helpful for communicating with international guests and colleagues.

About the employer

JW Marriott Hotel Medan is a luxury Marriott International property in Medan, North Sumatra, serving business travelers, leisure guests, events and local visitors. The hotel is known for full-service hospitality, comfortable accommodations, restaurants, meeting facilities and guest-focused service. As part of the JW Marriott brand, it places strong emphasis on refined service, professionalism, wellbeing and attention to detail. Employees typically work within structured international standards covering guest relations, safety, security and operational excellence. Marriott International is one of the world’s largest hotel companies, operating a broad portfolio of lodging brands across many countries. Employment may offer structured training, career development and access to company benefits, subject to local policy and the specific employment contract. Exact duties, compensation and benefits for the Loss Prevention Attendant should be confirmed directly with the hotel or recruiting team.

Working in Indonesia

Indonesia offers hospitality and security opportunities across Java, Bali, Sumatra, Lombok and other islands. Medan, on Sumatra, is a busy commercial city with lower living costs than Bali or Jakarta and strong demand from hotels, restaurants, offices and tourism businesses. Indonesian culture values politeness, community, religious diversity and respectful workplace relationships. Lifestyle options range from urban dining and shopping to nearby nature, including Lake Toba and island destinations. Foreign workers normally need employer sponsorship and the correct work authorization, commonly involving an approved work permit and limited-stay visa; working on a tourist visa is not permitted. Employers generally guide the process, but requirements can change, so confirm details with Indonesian immigration or an authorized relocation adviser. New arrivals should budget for housing, transport, health insurance and document legalization, and learn basic Bahasa Indonesia for everyday communication.