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The Enterprise KAM GrabMart Associate supports relationships with large retail and grocery partners, helping them grow sales through GrabMart. Responsibilities typically include managing partner accounts, preparing performance reports, identifying commercial opportunities, coordinating promotions, monitoring service quality, and resolving operational issues with internal teams. Candidates are generally expected to have a bachelor's degree or equivalent experience, strong communication and negotiation skills, commercial awareness, and confidence working with data and spreadsheets. Experience in account management, e-commerce, retail, FMCG, marketplaces, or business development is useful. The role requires initiative, organization, attention to detail, comfort with targets, and the ability to manage several stakeholders in a fast-moving environment.
Grab is a Southeast Asian technology company headquartered in Singapore, operating across mobility, deliveries, and digital financial services. Its platform connects consumers, driver-partners, merchant-partners, and businesses in countries including Indonesia, Malaysia, Singapore, Thailand, Vietnam, and the Philippines. In Indonesia, Grab provides ride-hailing, food and grocery delivery, parcel services, payments, and financial products. GrabMart enables customers to purchase groceries and everyday goods from supermarkets, convenience stores, and other retailers through the Grab app. The company promotes entrepreneurship by helping merchants reach online customers and by providing earning opportunities for driver-partners. Grab employees typically work in a collaborative, data-led, and fast-changing environment, with roles spanning commercial development, operations, technology, product, finance, and customer experience.
Indonesia offers opportunities in technology, e-commerce, logistics, tourism, finance, manufacturing, education, and consumer goods. Java, especially Jakarta, is the main commercial and employment center; Bali is strong in tourism, hospitality, digital work, and international services. Sumatra, Sulawesi, and Kalimantan offer growing opportunities in resources, agriculture, logistics, and regional commerce. Indonesian culture values community, politeness, respect for hierarchy, and relationship-building. Lifestyle ranges from busy urban living and extensive food scenes to relaxed coastal and island communities. English is common in multinational workplaces, but Indonesian is important for daily life and local business. Foreign employees generally need employer sponsorship and an appropriate work permit and stay permit before working; requirements can change, so official immigration guidance is essential. Relocation costs vary greatly, and Jakarta housing and commuting can be expensive, while many regional areas offer a lower cost of living.
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