Manager Merchant Acquisition Grabmart

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Manager, Merchant Acquisition for GrabMart is responsible for growing the merchant network by identifying prospects, developing acquisition strategies, negotiating partnerships, and improving onboarding performance. Candidates typically need several years of experience in sales, business development, partnerships, or marketplace operations, preferably in e-commerce, retail, FMCG, or technology. Strong commercial judgment, negotiation, communication, data analysis, and team-management skills are expected. The role requires a target-driven mindset, understanding of Indonesia’s retail market, and the ability to work cross-functionally with operations, marketing, and product teams.

About the employer

Grab is a Southeast Asian technology company offering services across mobility, food delivery, grocery delivery, digital payments, financial services, and business solutions. Founded in 2012, it operates in multiple countries including Indonesia, Singapore, Malaysia, Thailand, Vietnam, and the Philippines. In Indonesia, Grab connects consumers with drivers, restaurants, retailers, merchants, and financial-service providers through its digital platform. GrabMart focuses on convenient grocery and everyday-product delivery, helping local shops and larger retailers reach online customers. The company typically values customer focus, entrepreneurial thinking, teamwork, data-driven decisions, and comfort with a fast-changing environment. Employees may work with regional and local teams while supporting initiatives that expand digital commerce and financial inclusion across Southeast Asia.

Working in Indonesia

Indonesia offers varied career opportunities across Jakarta, Java, Bali, Sumatra, and other islands. Jakarta is the main hub for technology, commerce, finance, and multinational employers, while Bandung, Surabaya, and Yogyakarta have growing startup, education, and creative sectors. Bali attracts tourism, hospitality, digital, and international business professionals. Indonesian culture emphasizes community, respect, family, and relationship-building; Bahasa Indonesia is essential for many local roles, although English is common in multinational companies. Living costs vary greatly, with Jakarta and Bali generally more expensive than regional cities. Foreign employees normally need employer sponsorship and an appropriate work permit and KITAS; working on a tourist visa is not permitted. Before relocating, confirm salary, tax, health insurance, housing, schooling, transport, and visa arrangements with the employer. Island lifestyles range from busy urban living to slower coastal or rural communities.