Associate Merchant Acquisition Sales Operations Grabmart

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

Grab is seeking an Associate to support merchant acquisition and sales operations for GrabMart in Indonesia. The role typically requires a bachelor's degree or equivalent experience, strong communication and organizational skills, proficiency with spreadsheets and data reporting, and the ability to coordinate with sales teams and external merchants. Experience in sales operations, business development, e-commerce, retail, or marketplace businesses is advantageous. The successful candidate is expected to help improve merchant onboarding, track acquisition performance, maintain accurate records, identify operational issues, prepare reports, and support initiatives that expand GrabMart's merchant network. A proactive, detail-oriented, target-driven approach and the ability to work in a fast-paced, cross-functional environment are important.

About the employer

Grab is a Southeast Asian technology company offering services across mobility, deliveries, digital payments, and financial services. Founded in Malaysia and headquartered in Singapore, Grab operates in several countries, including Indonesia, where its platform connects consumers with drivers, restaurants, retailers, merchants, and financial-service providers. GrabMart is the company's grocery and everyday retail delivery business, helping customers order products from supermarkets, convenience stores, pharmacies, and local shops. The company focuses on using technology to create income opportunities, improve access to services, and support digital commerce for businesses of different sizes. Employees commonly work in a fast-moving, data-driven environment and collaborate across commercial, operations, product, and technology teams. Local market knowledge, adaptability, customer focus, and comfort with changing priorities are valuable qualities at Grab.

Working in Indonesia

Indonesia offers opportunities in technology, e-commerce, logistics, tourism, finance, manufacturing, education, and consumer services. Jakarta and the surrounding island of Java remain the main corporate and technology hubs, while Bali has strong tourism, hospitality, creative, and remote-work communities. Other islands, including Sumatra, Sulawesi, and Kalimantan, offer growing opportunities in resources, agriculture, logistics, and regional commerce. Indonesian culture generally values hospitality, community, respect for hierarchy, and relationship-building. Lifestyle varies from busy urban living to slower coastal or island communities; costs are usually lower outside Jakarta and popular Bali areas. Foreign workers normally need employer sponsorship and the appropriate work permit and limited-stay visa before starting employment. Remote work, business, and tourist visas do not automatically authorize local employment. Candidates should confirm current immigration rules, healthcare arrangements, taxation, housing, and workplace language requirements with the employer before relocating.