Assistant Manager Fmcg Account Management

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This role manages Grab’s FMCG merchant and brand accounts in Indonesia, helping partners grow sales through GrabMart and related commercial solutions. Typical requirements include a bachelor’s degree, several years of experience in key account management, FMCG, e-commerce, retail, or digital platforms, and strong skills in negotiation, relationship management, data analysis, and presentation. The candidate is expected to understand commercial performance, identify growth opportunities, build joint business plans, coordinate with internal teams, and deliver revenue and partner satisfaction targets. Fluency in Bahasa Indonesia and professional English, strong communication, ownership, and comfort working in a fast-paced environment are likely expected.

About the employer

Grab is a Southeast Asian technology company operating across mobility, deliveries, financial services, and digital commerce. Founded in 2012, it began as a ride-hailing platform and expanded into a regional ecosystem connecting consumers, driver-partners, merchants, and businesses. In Indonesia, Grab provides services such as transport, food delivery, grocery and FMCG shopping, logistics, and digital payments. The company works with local retailers and brands to help them reach customers through its platform, while using technology, data, and financial products to support everyday commerce. Grab’s workplace is generally fast-moving and commercially focused, with cross-functional teams spanning operations, product, sales, marketing, and technology. Employees are commonly expected to take ownership, use data to make decisions, collaborate across markets, and adapt quickly as the business and competitive landscape change.

Working in Indonesia

Indonesia offers opportunities in technology, e-commerce, FMCG, logistics, tourism, finance, manufacturing, and renewable energy. Jakarta, on Java, is the main corporate hub and usually offers the broadest professional market, though Bali, Surabaya, Bandung, Batam, and Medan also have growing sectors. The culture is diverse, community-oriented, and generally polite; Bahasa Indonesia is essential for daily life, while English is common in multinational workplaces. Jakarta provides extensive services but has heavy traffic and a fast-paced lifestyle. Bali offers a more relaxed international environment, but housing and traffic can be challenging in popular areas. Foreign employees normally need employer sponsorship, a work-authorized visa, and an Indonesian work permit; visa rules can change, so official immigration guidance is important. Before relocating, arrange a contract, health insurance, suitable housing, tax advice, and time to learn local customs and language.