Senior Associate - Billing

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Associate – Billing role supports accurate and timely customer invoicing, billing adjustments, account reconciliation and issue resolution within DHL’s shared-service or operations environment. Requirements typically include a diploma or degree in finance, accounting, business administration or a related field, along with billing or accounts receivable experience. Candidates should be comfortable using Excel and financial or enterprise systems, understand basic accounting principles, and communicate effectively in English. The role expects strong attention to detail, numerical accuracy, ownership of deadlines, confidentiality and the ability to investigate discrepancies. Experience with SAP, automated billing platforms, logistics invoicing, service-level agreements or process improvement would be advantageous.

About the employer

DHL is a global logistics and supply-chain company operating across express delivery, freight forwarding, contract logistics and e-commerce services. It is part of DHL Group and serves businesses and consumers in more than 220 countries and territories. In Malaysia, DHL provides international express, air and ocean freight, warehousing, customs support, transportation and supply-chain solutions. The company is known for its large international network, technology-enabled operations and structured development opportunities. Employees generally work in a process-driven environment where accuracy, customer service, compliance, teamwork and continuous improvement are highly valued. Corporate and shared-service positions may support regional or global operations, giving employees exposure to international customers, finance processes and logistics systems.

Working in Malaysia

Malaysia offers career opportunities in logistics, shared services, finance, technology, manufacturing, tourism and customer operations. Kuala Lumpur and Selangor are the main employment hubs, while Penang and Johor also have strong industrial and logistics markets. The country’s culture combines Malay, Chinese, Indian and indigenous traditions, with excellent food, festivals and generally welcoming communities. Urban life is convenient and relatively affordable, though traffic and humidity can be challenging. Beaches and islands such as Langkawi, Tioman and Perhentian provide easy weekend escapes. Foreign nationals normally need an employer-sponsored Employment Pass, and the hiring company must meet immigration requirements before relocation. Candidates should budget for housing deposits, insurance, transport and dependent arrangements. English is widely used in business, although Malay is the national language and local language skills can improve integration.