海上貨物事業本部　福岡海上貨物　スタッフ

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This role supports DHL’s ocean freight operations in Fukuoka, Japan. Responsibilities may include coordinating import and export shipments, preparing and checking shipping documentation, communicating with customers, carriers, customs brokers and overseas offices, tracking cargo, and resolving operational issues. Candidates are generally expected to have experience or interest in international freight forwarding, logistics or customer service, along with strong organizational and communication skills. Accuracy, responsiveness, teamwork and the ability to manage multiple deadlines are essential. Business-level Japanese is likely required, while English communication skills and familiarity with logistics systems, customs procedures or ocean freight documentation would be advantageous.

About the employer

DHL is a global logistics and supply chain company operating in more than 220 countries and territories. Its services include express delivery, ocean and air freight forwarding, road transportation, warehousing, customs support and supply chain management. DHL Global Forwarding, the business most relevant to this position, arranges international cargo movements and provides customers with shipment visibility and logistics expertise. In Japan, DHL serves manufacturers, retailers, technology companies and other organizations through offices, gateways and operational facilities nationwide. The company is known for its international network, structured processes and emphasis on customer service, compliance, sustainability and employee development. A role in the Fukuoka ocean freight team would involve working with both Japanese customers and international DHL colleagues to coordinate reliable sea freight solutions.

Working in Japan

Japan offers opportunities in logistics, manufacturing, technology, tourism, healthcare and international business, especially in major areas such as Tokyo, Osaka, Nagoya and Fukuoka. Fukuoka is a relatively affordable, friendly and well-connected city with strong links to Korea, China and wider Asia. Japanese workplaces value punctuality, accuracy, respect, teamwork and careful communication. Living costs vary, with housing generally lower outside Tokyo, while public transport is reliable and healthcare is accessible. Foreign nationals normally need an employer-sponsored work visa matching their role, such as an Engineer/Specialist in Humanities/International Services visa; qualifications and relevant experience may be required. Employers often assist with sponsorship, but applicants should confirm eligibility before moving. A residence card, registered address, health insurance and pension enrollment are typically required after arrival. Learning Japanese significantly improves workplace integration and daily life.