OTC ETF Operational Change Manager Director

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

Citi is seeking an experienced operational change manager to lead change initiatives supporting over-the-counter (OTC) exchange-traded fund operations in Dublin. The role typically requires strong knowledge of ETF and securities operations, trade lifecycle processes, operational risk, controls, and regulatory expectations. Candidates should have experience managing complex projects, coordinating stakeholders across operations, technology, product, risk, and compliance, and delivering process improvements. Excellent communication, organization, analytical, and leadership skills are expected. The successful candidate will define operating models, manage implementation plans, identify risks and dependencies, improve controls, and ensure changes are delivered on time and with minimal business disruption. Experience in financial services and familiarity with change-management methodologies are highly desirable.

About the employer

Citi, formally Citibank, is a global financial institution headquartered in New York and operating across more than 180 countries and jurisdictions. It provides services including commercial and corporate banking, investment banking, markets, securities services, transaction banking, wealth management, and consumer finance. Citi has a significant presence in Ireland, particularly in Dublin, where it employs professionals across operations, technology, risk, finance, compliance, and financial markets. The company supports multinational corporations, governments, institutional investors, and private clients through its international network and specialist expertise. Citi places strong emphasis on operational resilience, regulatory compliance, technology, inclusion, and professional development. Its Dublin roles often provide exposure to global teams and complex financial products, making the location relevant for candidates seeking careers in international banking and financial-services operations.

Working in Ireland

Ireland offers strong opportunities in banking, financial services, technology, pharmaceuticals, healthcare, professional services, and multinational companies, with Dublin serving as the main business hub. Irish workplaces are generally collaborative, informal, and relationship-focused, although international firms maintain structured and performance-driven cultures. The country provides a high quality of life, lively arts and music scenes, scenic coastlines, and easy access to outdoor activities. Dublin has extensive transport links but relatively high housing costs, so candidates should research accommodation and commuting options carefully. Citizens of the EU, EEA, Switzerland, and the UK generally have straightforward work rights. Non-EEA nationals usually need an employment permit, with eligibility depending on the role, salary, and occupation. Critical Skills Employment Permits may be relevant for qualifying specialist positions. Relocating employees should arrange immigration approval, housing, tax registration, a bank account, and private health coverage where appropriate.