KYC Operations Analyst (UAE Nationals Only) - DUBAI

Role summary

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The KYC Operations Analyst supports customer due diligence and client onboarding by reviewing identification documents, validating beneficial ownership, assessing risk information, and maintaining accurate records in Citi’s systems. The role typically requires a bachelor’s degree, strong attention to detail, analytical and investigative skills, and an understanding of KYC, AML, sanctions, and regulatory requirements. Candidates should be comfortable handling confidential information, meeting quality and productivity targets, documenting decisions clearly, and escalating unusual or incomplete cases. Good English communication, sound judgment, teamwork, and proficiency with Microsoft Office are expected. The position is intended for UAE nationals and requires the ability to work in a controlled, deadline-driven banking environment.

About the employer

Citi, formally Citibank, is a major global financial institution serving corporations, governments, investors, and individuals in markets around the world. Its businesses include corporate and commercial banking, transaction services, investment banking, markets, wealth management, and consumer financial services in selected countries. Citi’s operations in the United Arab Emirates support international companies, financial institutions, and regional clients through banking, treasury, trade, and capital-markets services. The bank operates within strict global standards covering financial crime prevention, client due diligence, sanctions, data protection, and operational risk. Citi employs professionals across technology, operations, compliance, finance, relationship management, and banking. As a large multinational employer, it generally offers structured development, exposure to cross-border business, and opportunities to work with diverse teams. Specific benefits, progression, and compensation depend on the position, level, and UAE employment terms.

Working in United Arab Emirates

The United Arab Emirates is a federation of seven emirates, not an island, with Dubai and Abu Dhabi offering the broadest banking and professional opportunities. Demand is strong in compliance, KYC, AML, risk, finance, technology, cybersecurity, logistics, healthcare, and hospitality. The culture combines Gulf traditions with a highly international lifestyle; English is widely used at work, while Arabic is the official language. Residents enjoy modern infrastructure, extensive shopping and dining, beaches, desert activities, and a generally safe environment, though summers are extremely hot. Most expatriates need employer-sponsored residence and work authorization; UAE nationals have different employment and government-support arrangements. Employers commonly assist with visas, medical checks, Emirates ID processing, and sometimes relocation or housing allowances. New arrivals should budget carefully for rent, deposits, transport, health insurance, and school fees. Dubai is cosmopolitan and busy, while Abu Dhabi is somewhat quieter and more family-oriented.