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The KYC Operations Team Supervisor oversees customer due diligence and know-your-customer activities, ensuring files meet Citi policies, UAE regulations, and anti-money-laundering standards. Responsibilities typically include supervising analysts, reviewing escalated cases, monitoring productivity and quality, supporting audits, identifying process risks, and coordinating with compliance and business teams. Candidates are expected to have experience in KYC, AML, client onboarding, or financial-services operations, along with knowledge of regulatory requirements and risk controls. Strong leadership, attention to detail, decision-making, communication, and reporting skills are important. Familiarity with KYC systems, case-management tools, and process improvement is advantageous. This vacancy is intended for UAE Nationals and may require relevant banking experience, a university degree, and professional English communication.
Citi, formally Citigroup Inc., is a global financial services company headquartered in New York and operating across numerous countries. Its businesses include corporate and investment banking, commercial banking, markets, treasury services, wealth management, and consumer banking in selected markets. Citi serves multinational corporations, governments, financial institutions, and high-net-worth clients, helping them manage payments, financing, investments, foreign exchange, and international trade. The bank has a significant presence in the Middle East, including the United Arab Emirates, where it supports regional and global clients through its Dubai and Abu Dhabi operations. Citi places strong emphasis on regulatory compliance, financial-crime prevention, operational controls, technology, and responsible risk management. Employees typically work in structured, internationally connected teams and may gain exposure to complex cross-border banking activities. The company also promotes professional development, inclusion, and opportunities for national talent.
The United Arab Emirates is a modern Gulf federation known for Dubai and Abu Dhabi, strong infrastructure, international communities, and tax-efficient employment. Job opportunities are concentrated in banking, financial services, technology, logistics, energy, tourism, healthcare, and professional services. Banking roles often value regulatory knowledge, English communication, and regional experience; UAE Nationals may benefit from Emiratisation initiatives. The culture combines Islamic traditions with a highly cosmopolitan lifestyle. Respectful dress and behavior are expected, particularly during Ramadan and in government settings. Residents enjoy beaches, shopping, restaurants, sports, desert activities, and extensive air connections. Housing and schooling can be expensive, especially in Dubai and Abu Dhabi, while public transport is strongest in major cities. Foreign employees generally require employer-sponsored work authorization and residence visas, with medical checks and Emirates ID registration. UAE Nationals have different employment and documentation arrangements. Candidates should confirm benefits, housing support, insurance, and visa terms before relocating.
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