Client Onboarding Analyst (Japanese Speaking)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Client Onboarding Analyst supports the setup of new and existing institutional client accounts, reviewing documentation, completing KYC and AML checks, resolving data or process issues, and coordinating with relationship managers, compliance teams, and clients. The role typically requires a degree in finance, business, economics, or a related discipline, strong attention to detail, and experience in banking operations, client onboarding, KYC, or AML. Japanese fluency is important for communicating with Japanese-speaking clients and stakeholders, while English is generally required for regional work. Citi expects candidates to manage deadlines accurately, follow regulatory procedures, protect confidential information, and work effectively in a controlled, process-driven environment.

About the employer

Citi is a major global financial institution providing banking, capital markets, treasury, securities, wealth management, and institutional services. With operations in many countries, the company supports corporations, governments, financial institutions, and high-net-worth clients through international banking and financial infrastructure. Its Malaysia operations include shared services and regional support activities covering areas such as operations, technology, risk, compliance, finance, and client servicing. Citi is known for its cross-border environment, structured controls, and emphasis on regulatory standards. Employees commonly work with colleagues and clients across Asia-Pacific, making language skills and cultural awareness valuable. The company offers opportunities for professionals who want exposure to global banking processes, complex client requirements, and large-scale financial operations.

Working in Malaysia

Malaysia offers strong opportunities in banking, shared services, technology, finance, customer operations, and multinational companies, particularly in Kuala Lumpur, Penang, and Johor. The country has a multicultural population, with Malay, Chinese, Indian, and international influences reflected in its food, festivals, languages, and daily life. Kuala Lumpur provides modern transport, shopping, healthcare, international schools, and a wide range of housing, while coastal areas and islands such as Langkawi, Penang, and the Perhentian Islands offer beaches and a slower lifestyle. Living costs are generally lower than in Singapore, though central Kuala Lumpur can be expensive. Foreign employees usually need an employer-sponsored Employment Pass, with the company handling much of the application process. Before relocating, confirm sponsorship, salary, tax treatment, housing, healthcare, and dependent-pass arrangements.