Program management Lead

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Program Management Lead is expected to manage complex, cross-functional initiatives from planning through delivery, ensuring milestones, budgets, risks, governance and stakeholder communications remain on track. The role typically requires strong project and program management experience, preferably in banking or financial services, along with knowledge of change management, process improvement and delivery methodologies. Candidates should be comfortable working with senior executives, technology teams, operations and control functions across countries. Excellent communication, organization, analytical thinking and problem-solving skills are essential. Experience with regulatory, digital transformation or operational change programs, as well as relevant project management qualifications, would be advantageous.

About the employer

Citi is a global financial institution serving consumers, corporations, governments and investors in more than 180 countries and jurisdictions. Its businesses include banking, markets, securities services, wealth management and consumer financial services. In Malaysia, Citi operates as an important regional hub supporting corporate and institutional clients, transaction banking, technology, operations and risk functions. The company is known for its international platform, complex financial products and focus on regulatory controls, innovation and digital transformation. Employees often work with colleagues across Asia-Pacific and other global markets, making collaboration and cultural awareness important. Citi typically offers structured career development, professional training and opportunities to work on large-scale programs affecting business processes, technology and client services. Compensation varies by grade, experience and benefits, with leadership and specialist roles generally positioned competitively within Malaysia's banking sector.

Working in Malaysia

Malaysia offers strong opportunities in banking, technology, shared services, consulting, manufacturing, healthcare and tourism, especially in Kuala Lumpur, Penang and Johor. The country is culturally diverse, with Malay, Chinese, Indian and international communities, and English is widely used in business. Kuala Lumpur provides modern transport, shopping, restaurants and an active expatriate community, while Penang and Langkawi offer a more relaxed island lifestyle. Living costs are generally moderate compared with major regional financial centers, although central Kuala Lumpur housing can be expensive. Foreign professionals normally need employer sponsorship for an Employment Pass, with approval coordinated through the relevant Malaysian authorities. Relocation planning should cover visa processing, housing, healthcare, banking and tax registration. Malaysia's tropical climate is warm and humid year-round, and travel between the mainland and islands is straightforward by domestic flight, ferry or road connections.