VP, Transaction Capture Senior Manager (Open)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The VP, Transaction Capture Senior Manager oversees transaction capture and processing activities within Citi’s operations environment in Kuala Lumpur. The role typically requires substantial experience in banking operations, trade or transaction processing, reconciliations, risk controls, workflow management, and people leadership. Candidates should be comfortable managing high-volume, time-sensitive processes, investigating exceptions, improving operational efficiency, and ensuring adherence to policies, regulatory requirements, and service-level agreements. Strong communication, analytical, problem-solving, stakeholder-management, and leadership skills are expected. Experience with process automation, control frameworks, operational risk, and regional or global teams would be advantageous. The successful candidate is expected to promote accuracy, operational resilience, teamwork, and continuous improvement while managing complex issues and supporting business and technology partners.

About the employer

Citi, formally Citigroup Inc., is a global financial services company headquartered in New York, with operations spanning banking, markets, securities services, commercial banking, and wealth management. Through its institutional and consumer businesses, Citi serves corporations, financial institutions, governments, and individuals in numerous countries. The company provides transaction banking, payments, lending, investment banking, foreign exchange, custody, and other financial services. Citi’s operations and technology centers in Asia support global processing, risk management, client service, data, and control functions. Its Kuala Lumpur presence contributes to regional and global banking activities, with opportunities across operations, technology, finance, compliance, and customer support. Employees generally work in structured, highly regulated environments where accuracy, confidentiality, collaboration, risk awareness, and continuous process improvement are important. Compensation varies by level, experience, business unit, and annual performance.

Working in Malaysia

Malaysia offers a practical relocation base for banking and financial-services professionals, especially in Kuala Lumpur, where international banks, fintech firms, shared-service centers, and multinational companies provide opportunities in operations, technology, risk, compliance, finance, and analytics. The country combines modern cities with diverse Malay, Chinese, Indian, and indigenous cultures, excellent food, tropical weather, and relatively affordable living costs. Kuala Lumpur is urban and well connected, while Penang, Langkawi, Sabah, and Sarawak offer island, coastal, and nature-focused lifestyles. English is widely used in business, though learning basic Malay helps daily integration. Foreign employees normally require employer-sponsored authorization, such as an Employment Pass; eligibility, salary thresholds, and dependent arrangements can change, so applicants should confirm current rules with the employer and Malaysian immigration authorities. Relocation planning should cover housing, healthcare, schooling, banking, transport, and tax residency.