Cash and Trade Processing Analyst (Cantonese/Mandarin proficiency)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This role supports daily cash and trade processing activities, including transaction handling, settlement, reconciliation, investigation of exceptions, and adherence to operational controls. Candidates are generally expected to hold a degree or equivalent experience in banking, finance, business, or a related field. Strong attention to detail, numerical accuracy, organization, problem-solving ability, and basic knowledge of banking operations are important. Cantonese and Mandarin proficiency is required, together with good English communication skills, because the role supports regional clients or processes. Candidates should be comfortable working with deadlines, following procedures, using Microsoft Office and banking systems, and collaborating across teams. Flexibility for shift work and the ability to manage confidential information are also likely to be expected.

About the employer

Citi, legally Citibank, is a major global financial institution serving corporations, governments, investors, and individuals in numerous countries. Its businesses include corporate and commercial banking, transaction services, markets, wealth management, consumer banking, and technology-enabled financial operations. In Malaysia, Citi has established operations supporting local and international clients, with important service and processing activities located in Kuala Lumpur and Penang. The company provides payment, cash management, trade, securities, foreign exchange, lending, and investment-related services. Citi’s processing and shared-service teams help ensure that transactions are completed accurately, securely, and on time across global markets. Employees typically work in structured, regulated environments with opportunities to gain exposure to international banking systems, risk controls, automation, and cross-border operations. Compensation and progression vary according to experience, business unit, language skills, and shift requirements.

Working in Malaysia

Malaysia offers varied opportunities in banking operations, shared services, technology, manufacturing, tourism, and customer support. Penang, an island-and-mainland state, is known for multinational employers, a strong electronics sector, historic George Town, excellent food, and a relaxed coastal lifestyle. Kuala Lumpur provides a larger corporate job market, while Langkawi and other islands focus more on tourism and hospitality. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous influences; English is widely used in business, alongside Malay and Chinese languages. Living costs are generally moderate, although housing in central Kuala Lumpur and popular Penang areas can be higher. Foreign employees normally need employer sponsorship and an approved Employment Pass before starting work. Employers usually handle much of the application process, while candidates should verify passport, qualification, medical, and immigration requirements. Public transport, private healthcare, international schools, and regional air connections support relocation.