Operations Core Project Analyst, AVP

Role summary

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Citi is seeking an experienced operations and project professional to support core operational initiatives in Kuala Lumpur. The role typically involves coordinating projects, improving processes, monitoring milestones, preparing management reports, managing risks and issues, and working with regional stakeholders across operations, technology, controls and business teams. Candidates should have a degree or equivalent experience, several years in banking operations, project management or process improvement, and strong skills in Excel, PowerPoint, documentation and stakeholder communication. Familiarity with operational risk, control frameworks, data analysis and regulatory requirements is valuable. The AVP is expected to work independently, manage competing priorities, communicate clearly with senior colleagues and deliver accurate, well-controlled outcomes within deadlines.

About the employer

Citi is a major global financial institution serving corporations, governments, investors and individuals through businesses including banking, markets, securities services, wealth management and payments. With operations in many countries, the bank connects clients to international markets and supports cross-border trade, treasury, investment and financing needs. Citi’s Kuala Lumpur centre is an important regional hub, employing professionals in operations, technology, risk, finance, client services and other functions. The company places strong emphasis on control, regulatory compliance, process efficiency, digital transformation and collaboration across countries and time zones. Employees generally work in a structured, multinational environment with opportunities to develop expertise in global banking operations and progress into regional roles.

Working in Malaysia

Malaysia offers strong opportunities in banking operations, technology, shared services, finance, manufacturing, healthcare, tourism and digital businesses, especially in Kuala Lumpur, Penang and Johor. The country combines modern cities with beaches, rainforests and islands such as Langkawi, Tioman and the Perhentians. Life is relatively affordable compared with Singapore, although central Kuala Lumpur housing and international schooling can be costly. Malaysia is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in professional settings, while Malay is the national language. Employees enjoy diverse food, warm weather, shopping and easy regional travel. Foreign professionals normally need employer sponsorship for an Employment Pass, with the company handling much of the application. Before relocating, confirm eligibility, salary thresholds, tax obligations, healthcare coverage, housing and dependent-pass options. Public transport is convenient in major cities, while island and rural areas may require a car or domestic flights.