Reference Data Services Analyst

Role summary

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The Reference Data Services Analyst supports the maintenance, validation, and timely updating of reference data used across banking systems and processes. Typical requirements include a bachelor’s degree, preferably in finance, business, information systems, or a related field; strong attention to detail; analytical and problem-solving skills; proficiency with Microsoft Excel; and good written and verbal communication. Experience in banking operations, data management, securities, or a shared-services environment is advantageous. The successful candidate is expected to investigate data discrepancies, follow controls and procedures, meet service-level deadlines, document work accurately, and collaborate with internal teams. Flexibility for shifting schedules, continuous process improvement, and a strong commitment to risk, control, and data quality are also likely to be important.

About the employer

Citi is a global financial services institution serving individuals, businesses, governments, and investors in many markets worldwide. Its services include consumer banking, credit cards, corporate and commercial banking, transaction services, wealth management, and investment banking. The company operates a major support and service hub in the Philippines, particularly in Metro Manila, where teams handle technology, finance, operations, risk, customer support, and data-related activities for international businesses. Citi promotes structured processes, professional development, collaboration, and strong regulatory and control standards. Employees may work with international stakeholders and systems, making communication, accuracy, and adaptability important qualities. Compensation and benefits vary according to level, experience, business unit, and work arrangement, while roles in the Philippines commonly include health coverage, incentives, paid leave, and other corporate benefits.

Working in Philippines

The Philippines offers career opportunities in banking, shared services, technology, finance, customer support, healthcare, and business-process operations. Metro Manila, including Taguig and Makati, has the largest concentration of multinational employers and generally offers the best public transport, restaurants, hospitals, and international communities, although traffic and housing costs can be challenging. Filipino culture is welcoming, family-oriented, and strongly influenced by English, Asian, Spanish, and American traditions. Popular islands such as Cebu, Palawan, Boracay, and Siargao provide beaches, outdoor activities, and a slower lifestyle. Foreign employees usually need an employer-sponsored work visa or permit; requirements depend on nationality, contract, and role, so professional immigration advice is recommended. Relocating workers should budget for accommodation deposits, transport, private healthcare options, and visa processing. Learning basic Filipino expressions and respecting local customs can make settlement easier.