Reference Data Services Junior Analyst - Account Control - NAM Shift

Role summary

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Citi’s Reference Data Services Junior Analyst supports account control and reference-data processes for North American operations during a night shift. Typical requirements include a bachelor’s degree, preferably in finance, accounting, business, or a related field; good English communication; strong attention to detail; and basic proficiency in Microsoft Excel and office applications. The candidate is expected to review and maintain account information, follow documented controls, investigate discrepancies, meet service-level deadlines, protect confidential data, and coordinate effectively with internal teams. Experience in banking operations, reconciliation, account maintenance, or data management is helpful but may not be essential for an entry-level role. Flexibility for a NAM shift and willingness to work in a controlled, process-driven environment are important.

About the employer

Citi, formally Citigroup Inc., is a global financial services company headquartered in New York. It provides corporate and investment banking, commercial banking, markets, transaction services, consumer banking, and wealth management to individuals, businesses, governments, and institutions worldwide. The company has a significant operations and technology presence in the Philippines, particularly in Metro Manila, supporting global processes such as account services, payments, risk management, data administration, finance, and customer operations. Citi is known for working across international markets, with many Philippine roles aligned to North American, European, or Asia-Pacific time zones. Employees commonly work in structured, highly regulated environments where accuracy, information security, teamwork, and process improvement are important. Benefits and career development opportunities vary by position, employment level, and local company policy.

Working in Philippines

The Philippines offers strong opportunities in banking operations, shared services, information technology, customer support, finance, accounting, and business-process management, especially in Metro Manila, Cebu, and major urban centers. Filipino culture is generally warm, family-oriented, English-friendly, and relationship-focused. Life in Manila provides extensive dining, shopping, entertainment, and professional networking, although traffic and housing costs can be challenging. Cebu offers a more relaxed lifestyle with growing business districts and access to beaches. The country has diverse islands, tropical weather, and affordable domestic travel, but rainy seasons and occasional typhoons should be considered. Foreign employees normally need an employer-sponsored work visa or permit, while requirements vary by nationality and contract. New arrivals should arrange employment documentation, accommodation, health coverage, tax registration, and transportation before moving. Philippine citizens do not need a visa to work domestically, but overseas hires should confirm current rules with the employer and immigration authorities.