Cash and Trade Processing Representative

Role summary

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The Cash and Trade Processing Representative supports daily processing of cash management and trade transactions, including payments, reconciliations, investigations, documentation, and exception handling. Candidates typically need a bachelor’s degree or equivalent experience, strong attention to detail, good numerical and analytical skills, and proficiency in English and Mandarin. Experience in banking operations, trade finance, payment processing, or a related field is advantageous. The role requires accurate and timely work, adherence to internal controls and regulatory procedures, effective communication with internal teams and clients, and the ability to manage competing deadlines. Familiarity with banking systems, Microsoft Office, and process-improvement practices is also helpful.

About the employer

Citibank Taiwan is part of Citigroup, a global financial institution serving corporations, financial institutions, governments, and individual customers in many countries. Citi’s businesses include institutional banking, treasury and trade solutions, markets, wealth management, and consumer financial services in selected markets. In Taiwan, the bank supports local and international companies with cash management, payments, trade finance, foreign exchange, lending, and other banking solutions. Its operations teams help ensure that transactions are processed accurately, securely, and in accordance with local regulations and global control standards. Citi is known for its international network, technology-driven platforms, and structured career opportunities in banking operations, risk, compliance, technology, and client service. Employees generally work in a controlled, process-focused environment where teamwork, operational accuracy, integrity, and continuous improvement are strongly valued.

Working in Taiwan

Taiwan offers opportunities in banking, technology, electronics, manufacturing, trade, logistics, healthcare, education, and customer service. Taipei has the largest concentration of international employers, while Taichung, Tainan, and Kaohsiung provide roles in manufacturing, technology, and regional services. Workplace culture is generally respectful, collaborative, and hierarchical, with strong emphasis on reliability and relationship building. Daily life is convenient, with excellent public transportation, affordable food, vibrant night markets, mountains, beaches, and a high level of personal safety. Mandarin is important for many positions, although multinational companies often use English. Foreign professionals usually need an employer-sponsored work permit and an appropriate resident visa; highly qualified applicants may qualify for an Employment Gold Card. Before relocating, arrange health insurance, housing, tax registration, and document authentication. Taipei rents and living costs are higher than elsewhere, but public transport and healthcare remain relatively affordable.