Global Project Manager (Overseas field survey operations) - Rakuten Insight, Inc.(A&M)

Role summary

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This role manages international field survey projects for Rakuten Insight, coordinating clients, overseas research suppliers, schedules, budgets, quality control, data delivery, and project reporting. Candidates are expected to have experience in project management, market research, survey operations, or a related international business field. Strong communication and coordination skills are essential, along with the ability to manage multiple projects across countries and time zones. Business-level English is likely required; Japanese proficiency may be advantageous. The successful candidate should be organized, commercially aware, detail-oriented, comfortable working with diverse stakeholders, and capable of resolving operational issues quickly while maintaining high standards for accuracy and client service.

About the employer

Rakuten Insight, Inc. is the market research and consumer intelligence business of Rakuten Group, one of Japan’s leading internet services companies. It operates a large online research panel and provides survey programming, sampling, data collection, analytics, and consulting services to clients worldwide. Through its international network, Rakuten Insight supports research across numerous countries and languages, helping companies understand consumer attitudes, behavior, and purchasing trends. The company serves businesses in areas such as technology, retail, finance, media, automotive, and consumer goods. As part of Rakuten, employees may benefit from an international environment, exposure to digital businesses, and collaboration with teams across Asia, Europe, and other global markets.

Working in Japan

Japan offers opportunities in technology, market research, finance, manufacturing, tourism, education, healthcare, and international business. Tokyo is the main employment hub, while Osaka, Yokohama, Nagoya, and Fukuoka also have strong job markets. Workplace culture values punctuality, preparation, teamwork, respect for hierarchy, and careful communication, although international companies may be more flexible. Daily life is generally safe and convenient, with excellent public transport, reliable services, varied food, and a mix of modern cities and traditional communities. Housing and commuting costs can be high in Tokyo. Foreign professionals usually need an employer-sponsored work visa, commonly under an Engineer/Specialist in Humanities/International Services status; requirements depend on education and experience. Relocating typically involves arranging a residence card, address registration, health insurance, pension enrollment, and a bank account. Japanese language ability is helpful for daily life and expands employment options.