Operations Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Operations Coordinator role at DHL typically supports the daily planning and control of logistics activities, including shipment administration, customer updates, schedule coordination, data entry, issue resolution and communication with transport or warehouse teams. Candidates are generally expected to have strong organisational and communication skills, attention to detail, confidence using Microsoft Office and the ability to manage competing priorities in a fast-paced environment. Previous experience in logistics, transport, supply chain, customer service or administration is advantageous. The role requires reliability, teamwork, problem-solving ability and a customer-focused approach. Flexibility may be needed to work varied shifts or support operational peaks.

About the employer

DHL is a global logistics and supply-chain company operating across express delivery, freight transportation, contract logistics, e-commerce and international mail. It is part of DHL Group and serves businesses and consumers in more than 220 countries and territories. In the United Kingdom, DHL employs people across distribution centres, transport operations, airports, warehouses, offices and customer-service functions. The company manages domestic and international shipments, supply-chain networks, warehousing, customs processes and time-critical deliveries for a wide range of industries. DHL places emphasis on operational reliability, safety, customer service, sustainability and continuous improvement. An Operations Coordinator may work with drivers, warehouse teams, customers, planners and management to ensure that shipments and daily activities are completed accurately and on time.

Working in United Kingdom

The United Kingdom offers opportunities in logistics, transport, warehousing, administration, technology, healthcare, finance and professional services, particularly around London, Birmingham, Manchester, Leeds, Bristol and major ports and airports. British workplace culture is generally professional, punctual and collaborative, with respect for personal time and clear procedures. Lifestyle options range from busy cities and historic towns to rural areas, coastlines and national parks. Living costs are highest in London and the South East, while many northern and Welsh cities are more affordable. Non-UK nationals need permission to work. Some jobs may qualify for the Skilled Worker visa if the employer is licensed and the role meets salary and occupation requirements; sponsorship is not guaranteed for every position. Candidates should verify eligibility, arrange accommodation, budget for transport and healthcare costs, and check right-to-work requirements before relocating.