Billing Analyst

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Billing Analyst supports accurate and timely invoicing by reviewing billing data, investigating discrepancies, processing adjustments and responding to internal or customer queries. The role typically requires experience in billing, finance administration, accounts receivable or a related analytical position, along with strong Excel skills and confidence working with financial systems. Candidates should be detail-oriented, numerate and comfortable handling deadlines, reconciliations and large volumes of transactions. Clear communication, problem-solving ability and a customer-focused approach are important. Experience in logistics, freight or a multinational business would be advantageous, as would familiarity with VAT, pricing agreements and billing controls.

About the employer

DHL is a global logistics and delivery company operating across international express, freight, supply chain and e-commerce services. It connects businesses and consumers through transportation, warehousing, customs support and specialized logistics solutions. DHL is part of DHL Group and employs a large international workforce across more than 200 countries and territories. In the United Kingdom, its operations include parcel delivery, international express, freight forwarding and contract logistics. The company offers roles across finance, customer service, operations, technology, commercial development and transport management. DHL generally emphasizes customer service, operational reliability, compliance, teamwork and continuous improvement. Employees may work in offices, service centres, warehouses, depots or hybrid environments, depending on the position.

Working in United Kingdom

The United Kingdom offers strong employment opportunities in logistics, finance, technology, healthcare, engineering, retail and professional services. London and the South East have broad corporate opportunities, while Manchester, Birmingham, Leeds, Glasgow, Edinburgh and Bristol are important regional employment centres. British workplace culture is generally professional, punctual and collaborative, with respect for personal boundaries and clear communication. Lifestyle varies from busy city living to quieter coastal and rural communities, supported by extensive public transport and cultural attractions. Living costs, especially housing, are highest in London and the South East. Visa requirements depend on nationality; many overseas professionals need a sponsored Skilled Worker visa and an eligible job offer. EU nationals may need immigration permission unless protected by settled or pre-settled status. Candidates should check current requirements through the UK government before relocating.