HR Business Partner (Labor Relations, Talent Development, Organizational Development) - Management Department

Role summary

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This role supports Rakuten’s Management Department across labor relations, talent development, and organizational development. Candidates should have practical HR or HR business partner experience, ideally in a fast-growing or international organization, with knowledge of Japanese employment practices, employee relations, performance management, and organizational development. Strong communication, consultation, coordination, and problem-solving skills are essential, along with the ability to work confidently with managers and employees in English and Japanese. The successful candidate will be expected to handle sensitive workplace matters professionally, develop people-related initiatives, improve organizational effectiveness, and align HR programs with business goals. Experience managing projects and working with diverse stakeholders will be highly valued.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, online advertising, and professional sports. Rakuten’s services are used by millions of customers in Japan and internationally, supported by its distinctive membership and loyalty platform. The company has a strongly global outlook and employs people from many countries, with English widely used in corporate settings. Its culture emphasizes innovation, entrepreneurship, customer focus, and collaboration across businesses. Rakuten offers opportunities to work in a large, diversified organization that continues to expand its digital services while transforming internal operations and developing global talent.

Working in Japan

Japan offers strong opportunities in technology, e-commerce, finance, engineering, consulting, education, hospitality, and corporate functions, especially in Tokyo, Osaka, Nagoya, and Fukuoka. Workplace culture values punctuality, preparation, teamwork, respect, and careful communication, although international companies may have more flexible and English-friendly environments. Japan provides excellent public transport, reliable infrastructure, outstanding food, and a safe, convenient lifestyle. Living costs are highest in Tokyo, while regional cities can offer more space and lower rent. Foreign professionals generally need an appropriate work visa, commonly sponsored by their employer; the Engineer/Specialist in Humanities/International Services visa often covers HR and business roles. Applicants should prepare translated qualifications, employment records, and residence documentation. Learning basic Japanese is highly recommended for daily life and broader career opportunities, even when English is used at work.