Assistant Night Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Night Manager supports overnight hotel operations at Pullman Sydney Airport, overseeing Front Office service, guest requests, arrivals and departures, security procedures, and night auditing. Requirements typically include previous hotel Front Office or night-duty experience, strong communication and problem-solving skills, attention to detail, and confidence working independently. Familiarity with hotel property-management systems, cash handling, financial reconciliation, and Australian workplace and safety standards is valuable. The successful candidate is expected to remain calm under pressure, deliver professional guest service, supervise or assist the night team, prepare accurate reports, and ensure a smooth handover to the morning team. Flexibility to work overnight shifts, weekends, and public holidays is essential.

About the employer

Pullman Sydney Airport is an upscale business and lifestyle hotel located close to Sydney Airport in Mascot, New South Wales. It is part of Pullman, Accor’s premium international hotel brand, which serves business and leisure travellers through contemporary accommodation, dining, meetings, events, and wellness facilities. The hotel caters to airport passengers, corporate guests, airline crews, and visitors exploring Sydney, offering convenient transport access and a professionally managed full-service environment. Accor is a major global hospitality group operating hotels, resorts, and serviced residences across many countries and brands. Employees generally work in a multicultural setting with structured training, internal career opportunities, and access to the group’s broader hospitality network. The property’s service culture focuses on efficiency, personalised guest experiences, teamwork, and reliable operations throughout the day and night.

Working in Australia

Australia offers hospitality opportunities in hotels, resorts, restaurants, events, tourism, and airport properties, particularly in Sydney, Melbourne, Brisbane, Perth, and regional destinations. The culture is generally informal, multicultural, and service-oriented, with strong expectations around punctuality, workplace safety, equality, and responsible customer service. Lifestyle options range from busy city living and beaches to outdoor activities, national parks, and coastal travel, although accommodation and transport can be expensive in major cities. International applicants usually need an appropriate visa, such as a Working Holiday visa, employer-sponsored visa, or skilled visa; conditions depend on nationality, age, qualifications, and occupation. Applicants should confirm eligibility through the Australian Department of Home Affairs. Relocating commonly requires a tax file number, Australian bank account, health insurance where appropriate, and a realistic budget for rent, transport, and initial living costs.