IT Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The IT Manager is responsible for maintaining and improving the hotel’s technology infrastructure, including networks, hardware, software, cybersecurity, telecommunications and guest-facing systems. Requirements typically include a diploma or degree in information technology, hospitality technology or a related field, several years of IT support or supervisory experience, and strong knowledge of hotel systems, networking and data security. The candidate should be reliable, service-oriented and able to troubleshoot quickly in a busy resort environment. Good communication skills, English proficiency and the ability to coordinate with hotel departments, vendors and Accor support teams are expected. Experience with property-management systems, point-of-sale systems and IT budgeting would be advantageous.

About the employer

Novotel Bali Benoa is an upscale family-oriented resort located in Tanjung Benoa, Bali, close to beaches, water activities and the attractions of Nusa Dua. It operates under Accor, a major international hospitality group with hotels and resorts across more than 100 countries. Novotel properties are designed around comfortable accommodation, practical services, family-friendly facilities and welcoming food-and-beverage experiences. The resort serves leisure travelers, families, groups and business guests, with operations spanning rooms, restaurants, recreation, events and guest services. As part of Accor, employees may benefit from international standards, structured training, internal mobility and access to global hospitality practices. The IT Manager supports reliable technology across the property, helping colleagues work efficiently while protecting guest information and maintaining a smooth digital experience.

Working in Indonesia

Indonesia offers hospitality, tourism, technology and business opportunities across Bali, Java, Lombok, Batam and other islands. Bali is especially attractive for resort careers, with a relaxed lifestyle, strong international community, rich Hindu culture, temples, ceremonies, beaches and outdoor activities. Living costs vary: Bali’s tourist areas can be expensive, while local neighborhoods and Java are generally more affordable. Respectful dress at temples, modest behavior during ceremonies and sensitivity to religious customs are important. English is common in tourism, although learning basic Indonesian is valuable. Foreign nationals normally need an employer-sponsored work authorization and appropriate limited-stay visa or KITAS; working on a tourist visa is not permitted. Employers typically assist with immigration, contracts and local registration. Candidates should confirm salary, accommodation, insurance, tax treatment, relocation support and visa responsibility before accepting an offer.