Housekeeping Order Taker Daily Worker

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Order Taker Daily Worker receives and records guest requests, coordinates with housekeeping staff, follows up on deliveries, and helps maintain smooth room-service and housekeeping operations. Candidates should be organized, responsive, polite, and comfortable communicating with guests and colleagues. Basic English and Indonesian communication skills, telephone etiquette, computer literacy, and the ability to work shifts are beneficial. Previous hotel or customer-service experience is preferred but entry-level applicants with a positive attitude may be considered. The role requires attention to detail, reliability, teamwork, and the ability to remain calm while handling multiple requests. Candidates should be physically able to move around the hotel and work weekends, public holidays, or changing schedules when required.

About the employer

Mercure Jakarta Gatot Subroto is a Mercure-branded hotel located in Jakarta, Indonesia, serving business and leisure travelers in the city’s Gatot Subroto area. Mercure is part of Accor, a major international hospitality group operating hotels, resorts, and serviced residences across many countries. The brand generally combines internationally recognized service standards with local character, offering comfortable accommodation, dining, meeting facilities, and guest services. The Jakarta property caters to corporate travelers, events, weekend guests, and visitors exploring the capital. Employees work in a multicultural hospitality environment where teamwork, guest satisfaction, professional presentation, and operational consistency are important. The hotel provides opportunities to gain experience in rooms division, food and beverage, guest relations, administration, and other hotel departments.

Working in Indonesia

Indonesia is an extensive archipelago with varied employment and lifestyles. Java, including Jakarta, offers the largest concentration of hotel, office, retail, manufacturing, and service jobs, though traffic and urban density are significant. Bali provides strong opportunities in resorts, restaurants, wellness, and tourism, with a more relaxed lifestyle but higher housing costs in popular areas. Lombok, Sumatra, Sulawesi, and Kalimantan also offer tourism, natural-resource, logistics, and regional business opportunities. Indonesian culture values politeness, community, modesty, and respect for religious traditions; Bahasa Indonesia is essential, while English is useful in hospitality. Costs vary greatly between cities and islands. Foreign workers generally need employer sponsorship, a suitable work permit, and an approved limited-stay visa; working on a tourist visa is not permitted. Relocating employees should confirm accommodation, insurance, tax, transport, and visa arrangements before accepting an offer.