Front Office Receptionist

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Front Office Receptionist welcomes guests, handles check-in and check-out, manages reservations and payments, responds to inquiries, and coordinates with housekeeping and other hotel departments. Candidates should have strong communication and customer-service skills, a professional appearance, basic computer knowledge, and the ability to work shifts, weekends, and public holidays. Previous hotel or front-office experience is advantageous. Fluency in English is generally expected; Arabic or other languages may be helpful. The successful candidate should be friendly, attentive, organized, calm under pressure, and committed to delivering Accor service standards and a positive guest experience.

About the employer

ibis Styles Manama Diplomatic Area is an Accor hotel located in Manama, Bahrain’s diplomatic and business district. The ibis Styles brand is known for contemporary, stylish, and practical accommodation with distinctive design, approachable service, and value-focused hospitality. The hotel serves business travelers, short-stay visitors, families, and guests exploring Bahrain. As part of Accor, one of the world’s major hospitality groups, the property benefits from international operating standards, structured training, employee-development opportunities, and access to a broad global hotel network. Its front-office team plays an important role in creating a welcoming arrival, supporting guest needs throughout the stay, and maintaining smooth daily hotel operations.

Working in Bahrain

Bahrain is a compact Gulf island country with opportunities in hospitality, retail, finance, aviation, technology, healthcare, and construction. Manama offers modern shopping malls, restaurants, museums, cafés, beaches, and an active expatriate community, while living costs are generally lower than in some larger Gulf cities. The culture combines Islamic traditions with a relatively open, multicultural lifestyle; modest dress and respect for local customs are important. Bahrain has hot summers and mild winters, and most residents rely on cars or taxis. Foreign employees normally need an employer-sponsored work visa and residence permit, with the employer often arranging medical checks and documentation. Before relocating, confirm salary, accommodation, transport, insurance, working hours, leave, and visa responsibilities in writing.