Guest Experience Intern

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Guest Experience Intern supports the hotel team in creating memorable stays for guests at SLS Barcelona. Typical responsibilities include welcoming visitors, assisting with check-in and check-out, responding to requests, coordinating with housekeeping, food and beverage, and other departments, and helping resolve guest concerns. Candidates should be studying or recently qualified in hospitality, tourism, or a related field, with strong communication and customer-service skills. Fluency in English is generally expected; Spanish and other languages are advantageous. The role requires a professional appearance, enthusiasm, attention to detail, flexibility, and willingness to work shifts, weekends, and public holidays in a fast-paced luxury hotel environment.

About the employer

SLS Barcelona is a luxury lifestyle hotel located in the Port Fòrum area of Barcelona, operated under the SLS brand within Ennismore, part of the Accor group. The property combines contemporary design, lively dining and nightlife, social spaces, and personalized hospitality aimed at leisure travelers, groups, and special events. SLS hotels are known for energetic service, creative programming, distinctive restaurants and bars, and an experience-led approach rather than traditional formal luxury. Team members work in an international environment where presentation, guest engagement, collaboration, and a confident service style are important. SLS Barcelona offers exposure to hotel operations, guest relations, food and beverage, events, and luxury lifestyle hospitality in one of Spain’s most internationally connected cities.

Working in Spain Islands

Spain’s main island destinations are the Balearic Islands, including Mallorca, Ibiza, Menorca, and Formentera, and the Canary Islands, including Tenerife, Gran Canaria, Lanzarote, and Fuerteventura. Hospitality opportunities are strongest in hotels, resorts, restaurants, bars, tourism, events, wellness, and guest services, with seasonal recruitment especially common from spring to autumn. Island culture is relaxed and community-oriented, combining Spanish traditions with Mediterranean or Atlantic influences. Lifestyle offers beaches, outdoor sports, nightlife, and warm weather, although housing can be expensive and seasonal work may mean limited accommodation. EU, EEA, and Swiss citizens generally need no work visa. Non-EU applicants require the appropriate work authorization, usually arranged with an employer. Candidates should confirm contracts, accommodation, transport, and local registration before relocating.