Front Office Intern

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Front Office Intern supports the reception team with guest arrivals and departures, reservations, telephone and email enquiries, payments, luggage assistance, and general guest services. Candidates should be studying hospitality, tourism, or a related subject and ideally have previous customer-service experience. Strong communication skills, a professional appearance, attention to detail, and a genuine interest in luxury hospitality are expected. Fluency in English is generally required; Spanish and other languages are an advantage. The role requires flexibility to work shifts, weekends, and public holidays, along with a positive, organised, and guest-focused attitude.

About the employer

SLS Barcelona is a luxury lifestyle hotel located in Barcelona and part of Ennismore, a creative hospitality company within the Accor group. The property combines upscale accommodation with distinctive design, restaurants, bars, social spaces, wellness facilities, and a lively atmosphere aimed at modern leisure and business travellers. SLS hotels are known for bold interiors, energetic service, entertainment, and a strong focus on memorable guest experiences. As part of Accor, the hotel benefits from an international hospitality network, structured training, and opportunities for career development. SLS Barcelona offers interns exposure to luxury front-office operations, multicultural guests, and the standards expected in a high-end urban resort environment.

Working in Spain Islands

Spain’s main island destinations include Mallorca, Ibiza, Menorca, Tenerife, Gran Canaria, Lanzarote, and Fuerteventura. Hospitality, tourism, restaurants, retail, wellness, and entertainment provide the largest number of seasonal jobs, although this specific role is located in Barcelona on the mainland. Island life is relaxed and outdoors-oriented, with strong local traditions, Mediterranean food, beaches, hiking, and vibrant summer events. Living costs and accommodation prices can rise considerably during peak season, so securing staff housing or shared accommodation is important. EU and EEA citizens can work in Spain with registration and a Spanish identification number. Non-EU applicants generally need a work-authorised visa or student internship arrangement before starting. Spanish is valuable, while English and other European languages are highly useful in tourism.