Assistant Director of Rooms

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Director of Rooms supports the overall operation of the Rooms Division, including front office, guest services, housekeeping and related guest-facing departments. Requirements typically include several years of hotel rooms-division experience, previous supervisory or management responsibility, strong knowledge of luxury service standards, and excellent communication and organisational skills. The successful candidate is expected to lead and coach colleagues, maintain high guest satisfaction, monitor operational and financial performance, resolve service issues, coordinate effectively with other departments, and uphold Fairmont and Accor standards. Experience with hotel property-management systems, staff scheduling, budgeting and working in a luxury or resort environment would be advantageous.

About the employer

Hamilton Princess & Beach Club is a historic luxury hotel in Hamilton, Bermuda, operated under the Fairmont Hotels & Resorts brand and managed by Accor. Often known as the Pink Palace, the property combines classic Bermudian character with contemporary accommodation, restaurants, meeting facilities, marina access and a private beach club. It serves leisure travellers, business guests, weddings, conferences and high-end events. Fairmont is an internationally recognised luxury hospitality brand known for distinctive hotels, personalised service and strong standards in guest experience, food and beverage, sustainability and colleague development. As part of Accor, the hotel benefits from a global hospitality network, established training resources and opportunities for career mobility. Employees work in a diverse, service-focused environment where professionalism, cultural awareness and attention to detail are especially important.

Working in Bermuda

Bermuda offers hospitality opportunities in hotels, resorts, restaurants, visitor services, events, marine activities, retail, finance and professional services. The culture blends British, Caribbean, Portuguese and international influences, with a strong emphasis on politeness, community and island traditions. Life is relaxed but relatively expensive, particularly housing, groceries and transport. The island has beautiful beaches, clear water, historic towns, sailing, diving and a well-developed outdoor lifestyle; private cars are restricted, so scooters and public buses are common. Foreign nationals generally need a work permit arranged through an employer before starting work, and employers usually must demonstrate that suitable local candidates were considered. Relocation candidates should confirm permit eligibility, housing assistance, medical coverage, flights and contract terms. Bermuda’s small size and seasonal tourism patterns can affect both job availability and accommodation costs.