Assistant Human Resources Manager - AP&CM - Hotel Franchised

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Human Resources Manager supports daily HR operations at Grand Mercure Dubai Downtown, including recruitment, onboarding, employee relations, attendance, performance management, training coordination, records and compliance with UAE labour regulations. Candidates should have a degree or diploma in Human Resources, Business Administration or a related field, with several years of HR experience in hospitality, preferably in the UAE. Strong knowledge of employment practices, HR systems and local regulations is expected. The successful candidate should be approachable, discreet, organised and confident when communicating with employees and managers. Fluency in English, good problem-solving skills and the ability to work in a multicultural, fast-paced hotel environment are important.

About the employer

Grand Mercure Dubai Downtown is an upscale hotel in Dubai, operated under the Accor group’s Grand Mercure brand. The property combines contemporary hospitality with locally influenced design and service, catering to business travellers, leisure guests and longer-stay visitors. Its location in Dubai Downtown provides convenient access to major commercial areas, attractions, shopping destinations and transport links. As part of Accor’s international network, the hotel benefits from established operating standards, global learning opportunities and a multicultural working environment. The Human Resources team supports recruitment, colleague engagement, training, performance, employee welfare and compliance with UAE employment requirements. The hotel-franchised structure means local operations work within the Grand Mercure and Accor brand framework while maintaining strong focus on service quality, commercial performance and the development of its employees.

Working in United Arab Emirates

The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the broadest range of hospitality, tourism, retail, aviation, finance and technology opportunities. The culture is multicultural and welcoming, while Islamic traditions influence public etiquette, dress and holidays. Dubai offers a busy, modern lifestyle with beaches, restaurants, shopping, nightlife and extensive international communities, although rent and daily expenses can be high. Employers usually sponsor work visas, including entry permission, medical testing, Emirates ID and residency processing. Candidates should confirm whether accommodation, transport, meals, health insurance, flights and gratuity are included in the employment package. Relocating employees typically need a valid passport, educational certificates where required and document attestation for some roles. Public transport is good in major cities, and English is widely used in workplaces.