Receptionist

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Receptionist welcomes guests, manages check-in and check-out, handles reservations and payments, answers questions, coordinates with other hotel departments, and supports a smooth guest experience. Candidates are generally expected to have previous hotel or customer-service experience, good English communication skills, a professional appearance, strong computer and organizational abilities, and flexibility to work shifts, weekends, and public holidays. Knowledge of hotel systems such as Opera and additional languages are advantageous. The role requires patience, accuracy, cultural awareness, and a genuine service-oriented attitude.

About the employer

Rixos The Palm Hotel & Suites is a luxury beachfront resort located on Dubai’s Palm Jumeirah and operated under the Rixos brand, part of Accor. The resort offers premium accommodation, restaurants, bars, spa facilities, pools, entertainment, and family-oriented services. Rixos is known for its all-inclusive hospitality concept, lively atmosphere, Turkish-inspired service culture, and focus on memorable guest experiences. As part of Accor, employees may benefit from international career opportunities, structured training, staff discounts, and exposure to global hospitality standards. The property serves leisure travelers, families, couples, and international visitors, creating a multicultural and fast-paced working environment. Team members are expected to maintain professional service standards while delivering warm, personalized assistance to guests throughout their stay.

Working in United Arab Emirates

The United Arab Emirates is a modern Gulf destination with strong opportunities in hospitality, tourism, retail, aviation, events, finance, technology, and construction. Dubai offers an international lifestyle, excellent infrastructure, beaches, shopping, restaurants, and year-round entertainment, although summer temperatures are extremely high. The culture combines Islamic traditions with a highly diverse expatriate community, so respectful dress and behavior are important, particularly during Ramadan. English is widely used in workplaces, while Arabic is the official language. Employers usually sponsor work visas, arrange medical testing and an Emirates ID, and may provide accommodation, transport, insurance, and flights. Employees should confirm salary, service charge, working hours, leave, housing, and visa costs before accepting an offer. Relocation normally requires a valid passport, authenticated documents where requested, and a signed employment contract. Public transport is good in Dubai, though many resort employees use staff transport.