Duty Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Duty Manager supports the smooth day-to-day operation of HYDE Perth, acting as a senior point of contact for guests and hotel teams. Requirements typically include previous experience in hotel operations, front office or guest services, strong communication skills, sound problem-solving ability and confidence leading a team. Familiarity with hotel systems, reservations, cash handling, safety procedures and Australian workplace standards is valuable. The successful candidate is expected to deliver warm, efficient service, manage guest concerns professionally, coordinate departments, monitor operational standards and make informed decisions during each shift. Flexibility to work weekends, evenings, public holidays and rotating shifts is generally required.

About the employer

HYDE Perth is part of Hyde, a lifestyle hospitality brand within Accor’s international hotel portfolio. Hyde properties combine accommodation with energetic food, beverage, music and social experiences, aiming to create a distinctive atmosphere for both visitors and local guests. The Perth property is designed to reflect the city’s contemporary character and attract travellers seeking a vibrant, experience-led stay. Accor is one of the world’s largest hospitality groups, operating hotels, resorts and residences across numerous brands and countries. Employees may benefit from a diverse working environment, training opportunities, internal mobility and Accor’s broader staff benefits. At HYDE Perth, the Duty Manager works across guest service and hotel operations, helping maintain service quality while supporting the property’s lively lifestyle positioning.

Working in Australia

Australia offers hospitality opportunities in hotels, resorts, restaurants, bars, events and tourism, particularly in Perth, Sydney, Melbourne, Brisbane, the Gold Coast and regional resort areas. Workplace culture is generally direct, friendly and team-oriented, with strong emphasis on punctuality, safety, customer service and employment rights. Perth provides a relaxed coastal lifestyle, sunny weather, beaches, outdoor activities and a comparatively spacious city environment, although distances are large and housing costs can be significant. Visa options may include a Working Holiday visa, employer-sponsored pathways or skilled migration, depending on nationality, qualifications and occupation. Check current requirements with the Australian Department of Home Affairs. Before relocating, arrange a tax file number, bank account, accommodation and suitable health cover. Hospitality staff should also confirm award wages, penalty rates and superannuation entitlements.