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The receptionist supports hotel guests throughout their stay, handling check-in and check-out, reservations, payments, telephone enquiries, complaints and general information. The role is polyvalent and may involve assisting other departments when required. Candidates are expected to have strong customer-service and communication skills, a professional appearance, basic computer and booking-system knowledge, and the ability to work shifts, weekends and public holidays. Fluency in Spanish is essential; English and other languages are valuable. Previous hotel or reception experience is preferred, although a positive attitude, flexibility, teamwork and excellent organisation may also be considered.
ibis Madrid Aeropuerto Barajas is an economy hotel operated under ibis, the Accor group's international hospitality brand. Located close to Adolfo Suárez Madrid-Barajas Airport, the hotel serves airport passengers, airline crews, business travellers and guests visiting Madrid. ibis hotels focus on practical accommodation, friendly service, reliable standards and accessible pricing. As part of Accor, employees may benefit from international career opportunities, training, staff-rate accommodation and group-wide hospitality programmes, depending on local policies. The hotel environment is typically fast-paced and guest-focused, with close cooperation between reception, housekeeping, food and beverage, and management teams. This role offers experience in a globally recognised hotel group and can provide a useful foundation for progression in front office operations or wider hotel management.
Spain’s main island destinations include the Balearic Islands, such as Mallorca, Menorca, Ibiza and Formentera, and the Canary Islands, including Tenerife, Gran Canaria, Lanzarote and Fuerteventura. Tourism creates regular opportunities in hotels, restaurants, resorts, housekeeping, reception, entertainment, transport and watersports, especially during peak summer periods. Island culture combines Spanish traditions with local food, music, festivals and a relaxed outdoor lifestyle. Living costs can be high in popular resort areas, while wages may vary by season and accommodation availability. EU, EEA and Swiss citizens can work without a visa but must complete registration requirements. Non-EU nationals generally need a work permit arranged with an employer, or an appropriate residence visa. Before relocating, candidates should confirm accommodation, transport, contract dates, healthcare access and local registration requirements. This vacancy is in Madrid, not the islands, so island relocation would require applying separately for suitable roles.
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