Restaurant Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Restaurant Supervisor is expected to oversee daily restaurant operations, coordinate service staff, maintain high standards of guest service, and support smooth food and beverage delivery. Requirements typically include previous experience in restaurant or hotel operations, good knowledge of service procedures, basic food safety awareness, and the ability to lead a team. Strong communication skills, a professional appearance, customer focus, and flexibility to work shifts, weekends, and public holidays are important. Candidates should be organized, dependable, able to handle guest concerns calmly, and comfortable working in a busy resort environment. English communication is generally expected; Thai language skills and knowledge of local hospitality practices would be advantageous.

About the employer

Mercure Rayong Lomtalay Villas & Resort is an Accor property in Rayong, Thailand, positioned as a relaxed resort destination near the coast and local beaches. Mercure is Accor’s internationally recognized midscale hospitality brand, combining dependable service standards with a strong sense of local character. The resort serves leisure travelers, families, couples, and groups, with accommodation, dining, and recreational facilities designed for a coastal getaway. As part of Accor, the property operates within a global hospitality network that emphasizes guest satisfaction, responsible tourism, employee development, and consistent operational standards. Working at the resort can provide experience in food and beverage service, resort operations, multicultural guest relations, and hotel team leadership. Benefits and working conditions vary by position and employment contract, so candidates should confirm service charge, accommodation, meals, transport, leave, and insurance directly with the employer.

Working in Thailand

Thailand’s islands, including Phuket, Koh Samui, Koh Phangan, Koh Chang, and Koh Lanta, offer frequent opportunities in hotels, restaurants, diving, wellness, retail, and tourism services. Rayong is on the mainland but provides a quieter coastal lifestyle and access to nearby Koh Samet. Island life is generally warm, social, and outdoors-oriented, with beaches, markets, seafood, temples, and close-knit local communities. Living costs vary; accommodation and transport can be more expensive in major tourist centers. Thai cultural values include politeness, respect for elders, modest behavior at temples, and maintaining a calm manner. Foreign employees normally need an appropriate visa and a Thai work permit arranged with employer support before working legally. Relocation planning should include passport validity, medical checks, housing, transport, insurance, and rainy-season conditions. Learning basic Thai is helpful, while English is widely used in tourism workplaces.