Travel Consultant - EKH

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Travel Consultant - EKH role is expected to advise customers on holidays, flights, accommodation, tours and travel packages, while providing accurate, friendly and commercially focused service. Candidates typically need relevant travel, tourism, airline or customer-service experience, strong destination knowledge, excellent communication skills and confidence using booking or reservation systems. Sales ability, attention to detail and the capacity to meet service and revenue targets are important. The successful candidate should be comfortable handling enquiries, preparing quotations, processing bookings, resolving issues and recommending suitable Emirates Holidays products. Flexibility, professionalism, teamwork and a customer-first attitude are also expected. Fluency in English is generally required; additional languages and knowledge of the UAE or international leisure markets may be advantageous.

About the employer

Emirates is the flagship international airline of the United Arab Emirates and part of the Emirates Group, headquartered in Dubai. Established in 1985, the airline operates a large global network connecting the Middle East with destinations across Europe, Asia, Africa, the Americas and Australasia. Emirates is known for its wide-body fleet, international workforce, premium onboard experience and strong emphasis on hospitality. Emirates Holidays, commonly associated with EKH roles, supports the wider travel business by offering vacation packages, hotels, tours, cruises and destination experiences. Working for the Group can provide exposure to global travel markets, multicultural teams and a highly recognised aviation brand. Benefits may include travel privileges, medical cover, annual leave and other employment allowances, depending on the position, contract and applicable company policies.

Working in United Arab Emirates

The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest range of opportunities in aviation, tourism, hospitality, retail, logistics, finance and technology. The country has a multicultural, expatriate-oriented lifestyle, modern infrastructure, beaches, desert activities, shopping and a vibrant international food scene. Local culture values hospitality, family, respect and modest behaviour, while Islamic traditions shape public life and holidays. Most professional roles require employer sponsorship, and the company normally arranges the employment residence visa, medical checks and Emirates ID process. Employees should confirm health insurance, accommodation, transport and any family sponsorship conditions before relocating. Living costs, particularly rent in Dubai and Abu Dhabi, can be high, although salaries are generally tax-free from a UAE personal income-tax perspective. A valid passport, authenticated documents and a clear employment contract are typically needed.