Senior Event Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Event Sales Manager is expected to drive group, meeting, wedding and event business for Shangri-La in Malaysia. Typical requirements include a diploma or degree in hospitality, business or marketing, several years of hotel sales or event-management experience, strong knowledge of local and corporate markets, and a proven record of meeting revenue targets. The candidate should be confident in presentations and negotiations, commercially minded, well connected, and capable of managing proposals, contracts, budgets and event handovers. Excellent English communication is normally required; Malay and other regional languages are advantageous. The role also requires close cooperation with operations, catering and revenue teams, attention to detail, flexible working hours and a polished, guest-focused approach.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is recognised for warm Asian hospitality, personalised service and high-quality accommodation, dining, meetings and leisure experiences. In Malaysia, Shangri-La operates properties in destinations such as Kuala Lumpur, Penang, Kota Kinabalu and Rasa Ria, serving business travellers, families, wedding parties and international holidaymakers. Its hotels typically offer extensive food and beverage facilities, conference spaces, spas and recreational activities. Employees work in a multicultural environment where service standards, teamwork, commercial performance and professional presentation are important. Benefits may include staff rates, meals, medical coverage, training and opportunities to transfer within the wider group, although exact terms depend on the property and employment contract.

Working in Malaysia

Malaysia offers varied hospitality opportunities on islands and coastal destinations including Langkawi, Penang, Redang, Perhentian, Tioman and parts of Sabah. Resorts recruit in rooms, food and beverage, events, sales, finance, diving, recreation and guest services, with stronger demand during school holidays and peak travel seasons. Work culture is generally respectful and team-oriented, blending Malay, Chinese, Indian and indigenous traditions. Expect warm weather, affordable food, outdoor activities and a relaxed lifestyle, although island living can be quieter and supplies more limited than in Kuala Lumpur. Malaysia is Muslim-majority, so modesty and awareness of local customs are appreciated. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled by the company before starting work. Candidates should confirm salary, accommodation, transport, insurance, tax and return-flight terms. Relocation is easiest with a confirmed contract, valid passport, medical documents and a realistic budget for deposits and travel.