Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Manager is responsible for driving room, dining, event, and other hotel revenue by developing business relationships, managing key accounts, and achieving agreed sales targets. Requirements typically include a degree in hospitality, business, marketing, or a related field, together with several years of hotel or travel-industry sales experience. Strong communication, negotiation, presentation, and customer relationship skills are essential. The successful candidate is expected to understand local and international markets, identify new opportunities, prepare sales plans and reports, support promotional activities, and work closely with revenue, reservations, events, and operations teams. Flexibility, professional presentation, commercial awareness, and willingness to travel or attend client functions are also expected.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalised service, comfortable accommodation, strong dining offerings, and a focus on genuine Asian hospitality. In the Philippines, Shangri-La operates well-established properties in destinations such as Manila, Cebu, and Boracay, serving business travellers, leisure guests, groups, and events. The company offers careers across hotel operations, sales, finance, culinary services, engineering, wellness, and leadership. Employees generally work in a service-focused, multicultural environment where attention to detail, teamwork, professionalism, and guest satisfaction are highly valued. Sales roles may involve corporate accounts, travel partners, conferences, weddings, luxury leisure markets, and local community relationships.

Working in Philippines

The Philippines offers hotel and tourism opportunities across Luzon, Cebu, Boracay, Palawan, Bohol, and other islands. Sales professionals can find work with resorts, city hotels, convention venues, travel companies, airlines, and destination-management businesses. Manila provides the broadest corporate market, while Boracay, Palawan, and Cebu offer more leisure and resort-focused roles. Filipino culture is warm, family-oriented, sociable, and respectful, with English widely used in business and hospitality. Lifestyle varies from fast-paced urban living to relaxed beach communities; costs are generally lower than in many major international cities, although central Manila and popular resort areas can be expensive. Foreign employees normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants need standard employment documentation. Candidates should confirm current immigration, tax, accommodation, and relocation requirements before accepting an offer.