Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer is responsible for protecting guests, colleagues, hotel property and assets at Shangri-La in Hong Kong. Typical requirements include relevant security or hospitality experience, a valid Hong Kong Security Personnel Permit, good physical fitness, professional presentation, and the ability to communicate in Cantonese and English. First-aid training and experience in a luxury hotel environment are advantageous. The successful candidate is expected to monitor entrances and surveillance systems, conduct patrols, respond to emergencies, manage incidents, enforce hotel safety procedures and provide courteous assistance to guests. The role normally involves rotating shifts, including nights, weekends and public holidays, so reliability, alertness, discretion and strong customer-service skills are essential.

About the employer

Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognized for its Asian-inspired service, elegant hotels and resorts, and warm, personalized guest experiences. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its Hong Kong hotels serve business and leisure travelers and are known for high service standards, extensive facilities, dining venues and strong attention to guest safety and comfort. Employees typically work in a multicultural environment with structured operating procedures and opportunities for professional development. Security colleagues are an important part of the hotel team, supporting safe operations while maintaining a welcoming and discreet atmosphere for guests, visitors and staff.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, security, finance, retail, aviation, technology and professional services. The culture blends Cantonese traditions with international influences, and English is widely used in business and hotels, although Cantonese is valuable for daily life and many customer-facing roles. Life is fast-paced, highly connected and convenient, with excellent public transport, varied dining, shopping, hiking and beaches. Housing is expensive, so many newcomers share apartments or live in areas outside the central districts. Foreign workers generally need an approved employment visa sponsored by an employer before starting work; eligibility depends on qualifications, experience and a genuine job offer. Employers may assist with documentation, but candidates should confirm permit requirements, especially for security work. Hong Kong has a subtropical climate, dense urban neighborhoods and easy access to outlying islands and mainland China.