Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking food and beverage orders, serving dishes and drinks, explaining menu items, maintaining service standards, and processing requests accurately. Candidates should have a friendly, professional manner, good communication skills, and a strong interest in Cantonese dining and hospitality. Previous experience in a hotel, restaurant, or fine-dining environment is advantageous. Fluency in Cantonese and conversational English is generally expected, while Mandarin is a plus. The successful candidate should be attentive, well-presented, dependable, comfortable working shifts, and able to remain calm and efficient during busy service periods.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for its high-quality hotels, resorts, restaurants, and guest service. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La emphasizes warm Asian hospitality, refined dining, thoughtful guest experiences, and professional employee development. In Hong Kong, its properties include luxury hotels such as Kowloon Shangri-La and Island Shangri-La, offering accommodation, restaurants, event facilities, and wellness services. Hung Tong is associated with Shangri-La’s Cantonese dining offering, where service staff support an elegant restaurant environment and help deliver traditional cuisine with attentive, polished service. Employees typically work in structured hotel operations and may receive training, staff benefits, meals, and opportunities for internal career progression, subject to the specific property and employment contract.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology, and international business. Hospitality jobs are concentrated in Central, Tsim Sha Tsui, Causeway Bay, the airport, and major resort areas. The culture blends Chinese traditions with international influences, and Cantonese food, festivals, efficient public transport, and fast-paced city life are central to daily living. Rent can be high, although employers may provide staff meals, uniforms, medical coverage, or accommodation assistance. Hong Kong has excellent rail, ferry, and bus networks, along with hiking trails, beaches, and nearby islands for leisure. Foreign workers generally need an approved employment visa before starting work; the employer normally sponsors the application and must demonstrate a genuine vacancy and suitable employment terms. Applicants should confirm visa eligibility, contract conditions, service charges, housing, and working hours before relocating.