Service Associate - Procurement (Non-Food Buyer)

Role summary

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The Service Associate – Procurement (Non-Food Buyer) supports the purchasing of guest supplies, operating equipment, uniforms, office materials, and other non-food items. Requirements typically include a degree or diploma in procurement, supply chain, business, hospitality, or a related field; experience in purchasing or hotel operations; good supplier-negotiation and communication skills; and proficiency with Microsoft Office or purchasing systems. The successful candidate is expected to source competitively, maintain accurate records, follow approval and quality procedures, monitor deliveries, manage supplier relationships, and ensure items are available on time while meeting Shangri-La’s standards and budget controls.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for personalized service, distinctive properties, and its Asian-inspired approach to hospitality. Shangri-La hotels typically employ colleagues across rooms, food and beverage, culinary, engineering, finance, sales, human resources, and procurement. In the Philippines, the company has established resorts and city hotels serving leisure and business travelers. Employees generally work in structured, service-focused environments with attention to guest satisfaction, operational efficiency, ethical purchasing, teamwork, and professional development. Specific benefits, working hours, and career progression vary by property, employment status, and local labor regulations.

Working in Philippines

The Philippines offers hospitality and procurement opportunities in Metro Manila, Cebu, Boracay, Palawan, Clark, and other resort destinations. Jobs range from hotel operations and purchasing to logistics, retail, tourism, and corporate support. Filipino culture is generally warm, relationship-oriented, and respectful, with English widely used in business and hotels. Lifestyle varies considerably: Manila provides extensive career options and urban conveniences, while island destinations offer a slower pace, beaches, outdoor activities, and smaller communities. Living costs are usually lower outside major business districts, although resort-island housing and transport can be expensive. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants require standard employment documentation. Candidates relocating should confirm accommodation, transport, medical coverage, contract terms, tax obligations, and local registration directly with the employer before accepting an offer.