Director of Events Management

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Director of Events Management leads the planning, sales and delivery of conferences, weddings, banquets and corporate events at Shangri-La. Requirements typically include a degree or diploma in hospitality, events or business, substantial hotel or convention experience, strong commercial awareness and excellent communication skills. The successful candidate is expected to generate event revenue, build relationships with clients and agencies, manage budgets and contracts, coordinate operational departments, supervise teams and ensure exceptional guest service. Strong leadership, negotiation, organisation and problem-solving abilities are essential, along with flexibility to work evenings, weekends and peak-season schedules.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is recognised for personalised service, comfortable surroundings and its Asian-inspired approach to hospitality. Shangri-La properties commonly offer accommodation, restaurants, wellness facilities, meetings, weddings and large-scale event services. In Malaysia, the group has established properties serving both leisure and business travellers, supported by professional teams across hotel operations, food and beverage, sales and events. Employees can generally expect an international working environment, structured hotel procedures, guest-focused service standards and opportunities to work with diverse clients. Benefits and career development arrangements vary by property, seniority and employment contract.

Working in Malaysia

Malaysia offers opportunities in luxury hotels, resorts, convention centres, restaurants, tourism, aviation and event management, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. Its culture combines Malay, Chinese, Indian and Indigenous influences, with a strong emphasis on hospitality, family and religious respect. Lifestyle ranges from fast-paced city living to relaxed coastal and island communities; costs are generally moderate, though Kuala Lumpur and resort areas can be more expensive. English is widely used in tourism and business, while Malay is the official language. Foreign professionals normally need an employer-sponsored Employment Pass, with the hiring company handling approval and immigration procedures. Candidates should confirm visa rules, medical requirements, taxation, accommodation and relocation support before accepting an offer. Malaysia’s tropical climate, diverse food and convenient regional travel make it attractive for hospitality careers.