Sales & Marketing Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales & Marketing Coordinator supports the resort’s commercial team with sales administration, marketing activities, promotions, client communications, market research, reports and coordination of events or campaigns. Candidates should have relevant experience in sales, marketing, hospitality or administration, strong written and verbal communication skills, good organisation and confidence using Microsoft Office and digital marketing tools. Experience in a luxury hotel or resort, knowledge of local and international markets, and additional language skills would be advantageous. The successful candidate is expected to be proactive, detail-oriented, well presented and able to manage deadlines while working collaboratively with hotel departments, travel partners and corporate clients. Flexibility, guest focus and a professional attitude are essential.

About the employer

Shangri-La Group is a leading international luxury hospitality company headquartered in Hong Kong. Its portfolio includes luxury hotels, resorts and city properties across Asia, the Middle East, Europe, North America and other destinations. Shangri-La is known for warm Asian hospitality, personalised guest service, high-quality accommodation and extensive facilities such as restaurants, spas, meeting venues and recreational experiences. In Mauritius, Shangri-La Le Touessrok Resort & Spa is a premium coastal resort located on the island’s eastern shore, offering accommodation, dining, wellness, golf and water-based activities. The group places strong emphasis on service excellence, employee development, teamwork and creating memorable experiences for guests. A Sales & Marketing Coordinator at the resort would support efforts to build business, promote the property and maintain relationships with travel agencies, corporate accounts, event organisers and other commercial partners.

Working in Mauritius

Mauritius offers employment opportunities in luxury tourism, hospitality, finance, technology, education, healthcare, retail and marine activities. English is widely used in business, while French and Mauritian Creole are common in daily life. The culture blends African, Indian, European and Chinese influences, reflected in its food, festivals, music and welcoming communities. Lifestyle options include beaches, hiking, diving, water sports, golf and a relaxed outdoor atmosphere, although traffic and accommodation costs can be significant near major resort and business areas. Foreign nationals generally need an appropriate work or occupation permit before starting employment; applications are normally supported by the employer and depend on the role, qualifications and salary. Candidates should confirm current requirements with Mauritius authorities or the employer. Relocating staff should budget for housing, transport, healthcare, insurance and shipping, and clarify accommodation, meals, flights and benefits in the employment contract.