Assistant Housekeeper 1

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Housekeeper supports the housekeeping department in maintaining guest rooms, public areas and service areas to Shangri-La standards. Typical duties include allocating daily tasks, inspecting rooms, monitoring cleanliness, handling guest requests, controlling linen and supplies, and assisting with staff coordination and training. Candidates should have hotel housekeeping experience, good knowledge of cleaning procedures, attention to detail, physical stamina and a professional, service-focused attitude. The role requires flexibility to work shifts, weekends and public holidays, along with clear communication and the ability to work effectively with multicultural teams. Knowledge of health, safety and hygiene practices is expected; supervisory experience and familiarity with hotel systems would be advantageous.

About the employer

Shangri-La Group is a luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Shangri-La Resorts, Traders and Kerry brands. The group is known for refined service, welcoming guest experiences and strong attention to local culture. Shangri-La properties commonly provide structured training, career development opportunities, staff meals, uniform support and employee accommodation or allowances, depending on the location and role. In Malaysia, the company operates well-known city and resort properties, serving business travellers, leisure guests, families and event customers. Employees are generally expected to demonstrate teamwork, courtesy, reliability and a consistently high standard of hospitality.

Working in Malaysia

Malaysia offers opportunities in hotels, resorts, restaurants, tourism, retail, logistics, technology and shared services. Popular island and coastal destinations include Langkawi, Penang, Tioman, Redang, Perhentian and parts of Sabah, while Kuala Lumpur and Johor provide broader year-round employment. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hospitality, alongside Bahasa Malaysia. Lifestyle varies from busy urban living to relaxed beach communities, with generally affordable food and transport, although island housing and supplies can cost more. Foreign employees normally need an employment pass or other employer-sponsored work permission, and should not begin work before approval. Employers often assist with permits, accommodation, medical checks and relocation, but applicants should confirm contract terms, benefits, transport and staff housing before accepting an offer.