Events Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events Sales Coordinator supports the sales team in securing and delivering meetings, conferences, weddings and other functions. Typical requirements include a diploma or degree in hospitality, events, business or a related field, along with experience in hotel sales, event coordination or customer service. Strong communication, organisation and administrative skills are essential. The successful candidate should be confident handling enquiries, preparing proposals and contracts, coordinating with operations, maintaining client records and following up on leads. Professional presentation, attention to detail, teamwork and the ability to manage deadlines are expected. Knowledge of hotel event systems and proficiency in English are advantageous; additional Malaysian languages may be helpful.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for warm Asian hospitality, high service standards and distinctive resort experiences. Its Malaysian properties include luxury hotels and beach resorts serving leisure travellers, business guests, weddings and corporate events. An Events Sales Coordinator typically works with hotel sales, banqueting, food and beverage, and operations teams to convert enquiries into successful functions while maintaining Shangri-La’s guest-focused standards. Employees may benefit from structured training, international hospitality exposure, staff accommodation or meals in some locations, and career opportunities across the wider group, subject to the specific property and employment package.

Working in Malaysia

If this role is based at Shangri-La Rasa Sayang or a similar property, Penang Island offers a lively mix of beach resorts, heritage architecture, street food and modern urban amenities. George Town is known for its multicultural Malay, Chinese, Indian and Peranakan traditions, festivals and UNESCO-listed historic centre. Hospitality, tourism, events, food and beverage, healthcare, education and technology provide regular employment opportunities. Lifestyle is generally relaxed and affordable compared with Kuala Lumpur, although coastal resort areas can be more expensive. Public buses, taxis and ride-hailing services are widely available; having a car can be useful outside central areas. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled through Malaysian immigration authorities. Candidates should confirm salary, accommodation, medical coverage, relocation assistance and visa eligibility directly with Shangri-La before accepting an offer.