Senior Event Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Event Sales Manager is responsible for generating and managing event, conference, wedding and banquet business for Shangri-La. Requirements typically include a diploma or degree in hospitality, tourism, business or a related field, along with several years of hotel event-sales experience. Strong knowledge of the Malaysian market, corporate accounts and luxury hospitality is valuable. The successful candidate should be confident in negotiating contracts, preparing proposals, meeting revenue targets and maintaining client relationships. Excellent communication, presentation and organizational skills are expected, together with commercial awareness, attention to detail and the ability to coordinate effectively with banquet, culinary and operations teams. Flexibility to work evenings, weekends and during large events is normally required.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognized for warm Asian hospitality, personalized service and properties located in major cities and resort destinations. Shangri-La hotels commonly offer accommodation, restaurants, meeting facilities, weddings, conferences and leisure amenities, creating a broad environment for hospitality professionals. In Malaysia, the company has established operations in locations including Kuala Lumpur, Penang and Kota Kinabalu. Employees typically work within a service-focused culture that emphasizes guest satisfaction, teamwork, professional standards and commercial performance. Career opportunities span hotel operations, food and beverage, culinary services, sales, finance, engineering and management, with training and internal development often available.

Working in Malaysia

Malaysia offers opportunities in luxury hotels, resorts, restaurants, event venues, tourism, retail and business services. Kuala Lumpur is the main commercial hub, while Penang, Langkawi, Kota Kinabalu and other destinations provide strong resort and hospitality employment. The culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with diverse food, festivals and languages. Lifestyle costs vary: Kuala Lumpur is convenient and urban, whereas island locations offer beaches, outdoor activities and a slower pace, though transport and housing can be more limited. Foreign employees generally need an employer-sponsored Employment Pass, and the hiring company normally handles the application and supporting documents. Candidates should confirm eligibility, contract terms, accommodation, medical coverage and relocation costs before moving. Malaysia is warm and humid year-round, with seasonal monsoon conditions that vary by coast, so suitable clothing and weather planning are important.