Events and Operations Assistant Manager, Family Experience

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events and Operations Assistant Manager, Family Experience supports the planning and delivery of family-focused events, activities and guest experiences at Shangri-La Singapore. Requirements typically include a diploma or degree in hospitality, events, tourism or a related field, together with several years of experience in event coordination, hotel operations, guest engagement or children’s programming. The successful candidate should be organized, creative, service-oriented and confident managing vendors, schedules, budgets and operational teams. Strong communication, problem-solving and interpersonal skills are expected, along with the ability to work weekends, public holidays and flexible shifts. Experience creating memorable family activities and maintaining high standards of safety and service would be advantageous.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for warm Asian hospitality, personalized service and premium accommodation. Shangri-La Singapore is an established luxury hotel set within extensive landscaped gardens near Orchard Road. It offers guest rooms, suites, restaurants, meeting facilities, wellness services and family-oriented experiences. The hotel is recognized for its resort-style environment and strong focus on service quality, guest satisfaction and professional development. Employees typically work in a multicultural environment with opportunities to build careers across hotel operations, food and beverage, events, sales and guest experience functions.

Working in Singapore

Singapore is a compact, highly connected city-state with strong opportunities in hospitality, tourism, events, retail, finance, technology and healthcare. Its multicultural society blends Chinese, Malay, Indian and international influences, reflected in its food, festivals and languages. Life is safe, clean and convenient, with efficient public transport, excellent healthcare and many shopping, dining and entertainment options. Housing can be expensive, especially near central districts, so newcomers often compare shared apartments and suburban locations. Foreign professionals generally need an employer-sponsored work pass, such as an Employment Pass or S Pass; eligibility depends on salary, qualifications and experience, and the employer usually submits the application. Relocation costs, deposits and health insurance should be planned in advance. Singapore has a tropical climate with high humidity and frequent rain, while working hours in hotels commonly include shifts, weekends and public holidays.