Human Resources Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Supervisor supports daily HR operations, including recruitment, onboarding, employee records, attendance, benefits, training coordination, and compliance with Indonesian labor regulations. Candidates are generally expected to have a diploma or degree in Human Resources, business administration, or a related field, with previous experience in hotel HR or a similar service environment. Strong communication, organization, confidentiality, problem-solving, and interpersonal skills are important. Familiarity with HR systems, Indonesian employment practices, and English is typically preferred. The successful candidate should be approachable, discreet, service-oriented, and able to work effectively with employees and department managers in a multicultural hospitality setting.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalized service, comfortable accommodation, extensive dining facilities, wellness offerings, and strong attention to guest experience. Shangri-La hotels typically emphasize warm Asian hospitality while maintaining international operating standards. In Indonesia, the group has operated major properties serving leisure and business travelers, including destinations in Jakarta and resort locations. Employees commonly work in multicultural teams and receive exposure to structured hotel operations, guest service standards, and professional development opportunities. The company generally values integrity, teamwork, cultural awareness, service excellence, and respect for both guests and colleagues.

Working in Indonesia

Indonesia offers hospitality, tourism, food and beverage, retail, education, technology, and marine-related job opportunities across its many islands. Bali is the most popular destination for international workers, with strong resort and wellness employment, while Java, especially Jakarta, provides broader corporate and hotel careers. Lombok, Batam, Bintan, and other resort islands offer opportunities in leisure tourism and operations. Life can be affordable outside major tourist centers, although housing and transport costs in Bali’s busiest areas are rising. Indonesian culture places importance on respect, community, religion, and polite communication; learning basic Bahasa Indonesia is highly beneficial. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, and should not work on a tourist visa. Candidates should confirm sponsorship, accommodation, insurance, taxes, and relocation assistance before accepting an offer.