Service Associate - F&B Waiter/Waitress (Valley Wing Summit Room)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate will provide attentive food and beverage service in the Valley Wing Summit Room, including preparing tables, taking orders, serving meals and drinks, explaining menu items, processing requests and maintaining high hygiene standards. Candidates should have a friendly, professional manner, good communication skills and a genuine interest in hospitality. Previous experience in a hotel or restaurant is preferred, although suitable applicants with strong customer-service potential may be considered. The role requires teamwork, attention to detail, physical stamina and flexibility to work shifts, weekends and public holidays. Candidates should be comfortable serving international guests and consistently meeting Shangri-La’s service standards.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations under brands including Shangri-La, Kerry Hotels, JEN and Traders. Shangri-La Singapore is a large five-star hotel near Orchard Road, known for its landscaped grounds, refined accommodation, restaurants, conference facilities and personalised Asian hospitality. The Valley Wing is the hotel’s exclusive luxury wing, offering premium rooms, suites, private services and upscale dining experiences. Employees work in a multicultural environment and are expected to demonstrate warmth, professionalism, teamwork and close attention to guest needs. The group is also recognised for structured hospitality careers, staff training and opportunities for internal progression.

Working in Singapore

Singapore is a compact, highly developed island city with strong opportunities in hospitality, food and beverage, tourism, retail, technology, finance and healthcare. The culture is multicultural, shaped by Chinese, Malay, Indian and international communities, with English widely used at work. Lifestyle benefits include excellent public transport, safety, diverse dining, modern amenities, beaches and easy access to neighbouring countries. Living costs, particularly rent, are relatively high, so accommodation and transport should be planned carefully. Foreign employees generally need an employer-sponsored work pass; hospitality staff may qualify for an S Pass or Work Permit depending on salary, qualifications, nationality and sector quotas. Employers normally submit the application to Singapore’s Ministry of Manpower. Applicants should secure a written offer, verify benefits and understand housing, medical coverage and contract terms before relocating.